Add the ability to record your inbound calls for training purposes, legal reasons or just so that you never miss some important information.
Allow callers to wait on the network until you are free to take a call. Play them music while they wait or upload your own apology messages.
Manage calls more effectively into your business by playing callers an automated message and allowing them to choose who takes their call.
If you have more complex needs we can look at combining multiple routing features together to create Multi-Level IVRs with Call Queuing or Call Recording. We can also route calls to different locations based on your callers geographic locations or times of day.